Questions about this page? Read the FAQs or contact us
Reviews
Your word builds the next stay.
Reviews are how guests and owners decide whom to trust. Share your experience on Google, or find out how we ask and respond.
- Google reviews
- We reply to every one
- No payment for reviews
Review us
Scan, tap, done
Scan to review Staybite
Open your phone camera and point it at the code. Or tap the button below.
For the Staybite team
Send this after checkout. Edit the name. Never ask only happy guests.
How it works
Four steps, one minute
Stay or attendEnjoy your stay, event or service.
We send one messageA short WhatsApp thank-you with the review link, 24 hours after checkout.
You review on GoogleOne minute, your words, your rating.
We replyWe answer every review, good or critical, in public.
How we handle reviews
- We ask every guest, not just happy ones
- We never offer payment for a review
- We reply publicly to all of them
- We fix what you point out
Something went wrong?
- Tell us on WhatsApp and we will respond fast
- You can still leave a public review at any time
- We use feedback to change how we work
Questions answered
Do I need a Google account?
Yes, Google asks you to sign in to post a review.
Do you pay for reviews?
No. We never pay or reward reviews, in line with Google policy.
Can owners review too?
Yes. Owners who use our management services are welcome to review us.
We use essential storage so booking, tickets and forms work, and, only if you agree, analytics to improve the site. Privacy
Staybite Solutions
We turn properties into high-performing hospitality businesses.
Own the Property. We Run the Hospitality.
staybite.co.ke
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